Effective communication skills are essential for any individual who wishes to be successful in a certain role, whether in a social or working environment. Smartworx Training offers a comprehensive communication skills course in Johannesburg for individuals who wish to improve their communication skills by learning how to process their thoughts and effectively express themselves. Good communication is considered one of the most important life skills, as it is required in almost every environment of our daily lives.

If you feel the need to improve your communication skills for personal or business related reasons, a communication skills course in Johannesburg at Smartworx Training is the course for you. Contact Smartworx Training today for more information about our communication skills course, or other courses available at our training centre in Johannesburg.

The benefits of a communication skills course in Johannesburg

You will enjoy many benefits after the completion of an effective communication course, which can be applied in many different facets of your daily life. The benefits of a communication skills course in Johannesburg includes:

Contact Smartworx training today for more information about

our General English Course in Johannesburg.


  • Professional communication: You will be able to present yourself in a professional manner in direct conversations and other platforms, and learn the use of verbal and non-verbal cues.
  • Delivering the right message: Communication is all about delivering the message you need to get across in the right manner, in a simple yet professional use of language. A communication skills training course will teach you how to effectively use your words and language to be able to deliver the right message.
  • Effective expression of ideas: Without effective communication skills, it is difficult to express your ideas and feelings, especially in a corporate environment. Pitching an idea to management requires the use of professional language and confident in your language ability. Our communication skills course in Johannesburg will teach you how to process your ideas, and how to effectively express yourself.
  • Handling conflict: There will always be situations where conflict arises, meaning that you will need to communicate in a stressful environment, keeping your emotions intact. Management often need to deal with difficult situations, still communicating in a professional manner.  

If you wish to improve your communication skills, enhance your communication capabilities for work purposes, and build stronger relationships with colleagues, suppliers and clients, then a communications skills course is the best option for you. Talk to us at Smartworx Training for more information about our training courses, and specifically our communications skills course in Johannesburg.

Communication Skills Course Outline – Smartworx Training in Johannesburg

Our communication skills course offered at Smartworx Training is a very enriching course, recommended for anyone who wishes to enhance their communication skills, be it for work or personal reasons. Our communication skills course outline is as follows:

  • The Communication Chain – You will learn the basic principles of effective communication for a better understanding of what is required in order to communicate professionally.
  • Speech: You will be taught the different parts of speech, tenses and how grammar affects communication. This is essential to communicate in a professional manner.
  • Pronunciation: Learn the correct vowel sounds, the schwa, consonant sounds, syllable stress and their importance in intelligibility.
  • Active vs. Passive speech: You will learn the difference between active and passive listening, and the importance of active listening
  • Personality: You will be able to identify different personality types and how these play a part in Emotional Intelligence.
  • Body language: Body language is extremely important in effective communication – you will learn the ability to use it to one’s advantage
  • Writing: You will be taught the use of effective Business Writing in order to communicate effectively.

Why complete your communication skills course with Smartworx Training

At Smartworx Training it is our mission to empower, enhance and train individuals, through focussing on a number of business and communication skills orientated courses. Our courses are also suitable for groups of employees, and can be hosted in-house, making it more convenient for companies. All courses can also be tailored to fit your specific business / industry environment and needs, making it very beneficial for you and your employees taking the course.

Our general courses include the following:

Talk to a team member at Smartworx Training to find the best training course for your needs.

Trust Smartworx Training to help you reach your communication goals

If you are considering a communication skills course in Johannesburg, contact Smartworx Training today. Smartworx Training is a SAQA Accredited training institute, national corporate training provider of English. You can thus rest assured knowing that the courses we offer are professional and very beneficial to our students.

Contact us for more information about our Communication Skills Course in Johannesburg.

The importance of effective communication in the workplace

The advantages of effective communication

Please Note

We offer a variety of courses so feel free to enquire if you do not see the course you require listed

Mission statement

SmartWorx Training is a national corporate training provider of English, and guide in business instruction and training. We offer executive training solutions to front and back of house employees.

Our Mission is to empower, train, enhance and cultivate business professionals by providing learners with a platform whereby they have the tools to advance both their careers and social environment, in terms of both commitment and performance. Language and culture both play a vital role in the South African context, on which SmartWorx Training focuses in our courses, through a process that is both enjoyable and enlightening. We strive to have our learners ultimately communicating effectively in the English language by having taken ownership of their career advancement.

About Us

SmartWorx Training is a company that develops and facilitates programmes and soft-skills courses relating to English communication, verbal and written, in the social and business environment. We also offer communication, telephone, time management, presentation, and telephone skills courses.



SmartWorx Training is a national corporate training provider of English, and guide in business instruction and training. We offer executive training solutions to upper, middle, front and back of house employees.